This policy explains how we collect, use, disclose, store and protect your personal information.
PPG Tours ("we", "our" or "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (New Zealand). Personal information is any information about an identifiable individual.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, contact us or use our destination management and touring services. It does not limit or exclude any of your rights under the Privacy Act 2020. For more information about your privacy rights, visit the Office of the Privacy Commissioner at privacy.org.nz. Where our website is used by visitors from the European Union or United Kingdom, we also have regard to the General Data Protection Regulation (GDPR).
By using our website or engaging our services, you agree to the collection and use of your personal information as described in this Privacy Policy.
We may update this Privacy Policy from time to time. Any changes will be published on this page and take effect from the date the revised policy is posted.
Depending on how you deal with us, we may collect personal information including:
Where we deliver programmes for trade partners, we may also handle traveller information provided to us for that purpose, such as guest manifests, dietary requirements, accessibility needs or emergency contact details. We handle this information solely to plan and operate the programme concerned, and only share it with the suppliers involved in delivering it.
We do not collect payment details through this website.
We collect personal information directly from you when you submit an enquiry through our website, contact us by phone, email or social media, request a proposal or quotation, or work with us on a programme. We may also collect personal information from third parties where you have authorised it, where it is necessary to deliver our services (for example, from the trade partners and travel suppliers involved in a programme), or where the information is publicly available.
We do not sell personal information, and we do not add you to marketing lists without your consent.
We may disclose your personal information to:
We only disclose the information that is reasonably necessary for the relevant purpose.
We use Google Analytics with IP anonymisation to analyse website traffic and visitor behaviour, improve website functionality and improve your browsing experience. For visitors in the European Union, United Kingdom and wider Europe, analytics runs only if you accept it through the consent notice shown on your first visit, and the site works identically if you decline. You can withdraw or change your choice at any time by clearing this site's data in your browser, and you may disable cookies through your browser settings. We honour the Global Privacy Control browser signal for all visitors, and we use no advertising or marketing trackers.
We take reasonable technical, administrative and organisational measures to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure. While we take reasonable precautions, no method of transmitting or storing electronic information is completely secure, and any information you transmit electronically is provided at your own risk.
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.
Under the Privacy Act 2020, you have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. Before processing your request, we may ask you to verify your identity. If we do not agree that a correction should be made, we will take reasonable steps to record that you requested the correction where required by law. Visitors covered by the GDPR also have rights to erasure, data portability, restriction of processing and objection.
Our website may contain links to third-party websites for your convenience. These websites operate independently from us and have their own privacy policies. We encourage you to review those policies before providing any personal information.
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us:
PPG Tours
349 Remuera Road, Remuera, Auckland 1050, New Zealand
info@ppgtours.co.nz · +64 9 304 0036
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at privacy.org.nz.
This policy was last updated on 22 July 2026. We may update it from time to time by publishing the revised policy on this page.